Multichoice has been debiting my bank account with an amount of R622.27 without any consent regarding a DSTV Premium package that was cancelled last year. Upon calling the 083 900 3788 number, a Sakhile "informed" me that the account was never stopped- this is completely untrue as another ...
On The 23rd of September i was contacted by Gugu Sibeko from MNET advising me that i've won a Gateway shopping voucher to the value of R10 000.I was over the moon! Further to that i had to contact Avisha Singh on [Email Removed] in Gateway so i may claim my voucher. I filled everything required she ...
I am an annual payer and called in to upgrade first i was told it was not possible but then Zanele went out of her way to make it happen. Multichoice can be proud to have someone that is committed and passionate about what she does. Taking the time out to help a customer is not just doing your job ...
I switched one of my 1131 decoders to a HD PVR 2P that we got from a friend just to realise that my cabling is not setup correct for the connection. I've been on the phone with the call centre 5 times since Sunday 27/10/2013 to get me back to my original setup 2x 1131 Xtra view. I keep on getting ...
I had a similar story last year when making two payments by bank transfer to Multichoice for a whole year; and neither appeared... After 8 months of trying to get help from the (friendly but useless) helpdesks by phone and in person I ended up going to Randburg and insisting on seeing a finance ...
Since 22-10-2013 til now nobody at Multichoice can sort out an extra view problem!!! Case # SD1451957 ...