DSTV offer according to their terms and conditions up grades as many as you like, but with one down grade with in a billing month period. This is clear in their terms and conditions. However they have changed the system with out client notice. Twice this month I have been suspended from their ...
What diamonds Multichoice has in Natasha Abed & Amanda Mabaso. In just one day, they did what no one else could do in 6days. It is really sad that I only got to encounter these diamonds after such frustrations of being sent to and fro several departments. Natasha is a great leader and her ...
If you pay your account ON TIME every month for years, be sure that you will get home on a Friday evening and find a message on your screen: E16 Account suspended, phone the call centre. After re-scanning etc etc you will then phone the call centre which will take their time getting to your call. ...
When you phone Multichoice you are not given any idea of how long it is going to take for your call to be answered. Junior Masterchef Australia cut off 5 minutes before the final results and the agent had no clue as to what my query was about. She left me hanging on for about 15 minutes and when ...
I purchased a DSTV Explora decoder at a vendor on 26/11/13, installed it and had it activated the same evening. The consultant on the phone, Andile Limba, recorded the incorrect serial #. Now I have an outstanding R2500 balance on an account/service I am yet to use. Each consultant that I called ...
On the 30 of September 2013 I called the DSTV call center and upgraded my current package to Compact. Two days later my package reverts to the previous package being easyview. we could not access any compact channels. I however tried to contact the call centre but could not hold for a long period ...