I bought a brand new Nokia Lumnia 520 phone from MTN Carletonville on 31 December 2013. The phone has not worked up to expectations and I planned to return it and seek an alternative from the MTN Store on 07 January 2014. I sought advise from the consultant behind the counter, Sisky Mogasi, who ...
I am so dissatisfied with the service given by Sibusiso. I may not taken his surname but I have his name. On the 30th at round about 18h15 in the evening I loaded R40 airtime which was a R30 voucher followed by a R10 voucher. I immediately purchased bundles and select the Social Network bundles for ...
I was informed by an arrogant ignorant Komotso Mokoto that: 1. I won't be getting a refund cause the number I called was not an MTN number since it was ported to another network last year October 2. I was TOLD that I DID NOT see 100% displayed on my screen when I called the 073 number (so Komotso ...
I honestly never had a problem with MTN. Always had good service from them. This complaint is done purely out of principle and to warn others to be careful. Beginning of December I saw in the trader the deal MTN has for a Samsung 40" 3D Tv with a router for R 350. and i thought wow ok this ...
I have 2 MTN contracts that have now reached there 24 month period and I have been trying for the last week to cancel these 2 contracts. I have tried twice now on 2 different days to get these cancelled, but with no results. On average it takes 20 to 30 minutes for anyone to take the call on the ...
Just to report that this matter remains unresolved despite Veronica's response on 18.12.2013 that the matter was receiving attention. ...