Requested cancellation on 21.11.2012 reference number 6037860. Confusion from MTN about whether I may cancel. Then an agreement from MTN that I may cancel with a termination fee for cancellation. My question as to the amount this penalty cancellation fee would be still not answered. MTN sent a ...
I actually cannot believe what i just experienced, at MTN revionia and a call to head office. maybe i need to make it a little easier to understand!!! I am not going to pay R1500 on my account because stupid staff cannot put a 1Gig bundle on my account. I want the data billed at the in bundle rate ...
My blackberry bold 9700 crashed and lost it's OS during an update. Meaning it would not turn on, only flash a yellow light. I then sent it to the nearest MTN branch (paarl mall), explained my problem and sent it away for repairs. 9 working days later it had returned, though nothing had been done to ...
Hi, I was looking at my billing account for the last month. I picked up a number that repeats. Each call costs me R3.00 and there is 25 calls from 21 Jan 2013 to date. I tried the 173 customer care number to find out what this is all about, but as soon as you select the operator, it says, please ...
Hello I've been recently out of work. and cannot afford to pay the contract anymore. Whats the steps to take? Regards ...
My phone got in Dec 2012. Sent the police case number and claim in to MTN Klerksdorp at the City Mall in. They kept sending the wrong information to 24hr insurance. Finally the right info was sent in and Pinnacle marketing [underwriters for 24hr insurance] claim that the phone was not insured. The ...