I recently posted a complaint about MTN providing me with false information in order to take up a contract. Since October last year the matter could not be resolved. MTN informed me that the consultant Riley Reddy contacted me and was still awaiting my response.(This is a clear indication that MTN ...
Good Day, I send an email to your coverage people. To find out why I have so many problems with my blackberry. Im sorry but that answer that they dont know when the problem is going to be fixed is unexceptable. I pay for my phone every month. I dont tell you that I dont know that I will pay you ...
I'm very unhappy with MTN service. After being a Vodacom client for 16yrs I decided to give MTN a try. But now, I think I made a mistake. I applied for a new iphone 5 contract (Anytime 200, white 16GB handset) on Saturday, 2 Mar 13 at the MTN store in Irene Mall. The person, guy in his early 20s, ...
I gave my phone to MTN Sunninghill on the 14th of February for screen repairs. I was told I have insurance and would be contacted with details regarding the repairs. After 2 weeks of hearing nothing I called MTN and was told the phone is still with them and that I should have made contact with the ...
I took my Blackberry 9360 in to your service centre at the Century City store in Cape Town on 21 August 2012 as the camera light did not switch off and the phone kept freezing. That was the second time in 1 month that I have had to bring the phone in for repairs/testing for the same reason. Since I ...
I have requested my Feb 2013 invoices and statement 7 times since 14 Feb 2013 and to date i have still not receieved my statement and invoices. this is unacceptable as i have spent hours on end speaking to call centre agents. they want to verify my email address but they never send me my ...