On 13th November 2012 i went to the MTN offices in Canal Walk Cape Town to enquire about downgrading my cellphone contract and cancelling my data dongle. It was agreed by MTN Direct in Johannesburg (Jaqui - ref's 93907862 & 93908009 refer). On same dasy i paid in R1936.84 for cell migration to ...
03 Sunday 15H00 I signed a new contract with a new handset. After day 5 the handset malfunctioned. Returned it on Sunday the 10th at 11H00 and the store manager told me that my 7 day return period have expired since I have had the phone for 8 days already, and refused to exhange my handset for a ...
Hello. About a month and half ago, I discovered that MTN have not been loading my data bundles in my soon to be renewed, 2 year cellular contract. I contacted the Call Centre and indeed this was picked up. I called back the following day and was told that a credit for the sum of the data charges ...
On 2 March 2013 I upgraded my existing Blackberry Torch to the Blackberry Z10 at about 3pm. On Saturday night the new Blackberry Link software crashed my laptop about 6 times until I was able to delete the program. On Sunday I found out I could not download WhatsApp Messenger as this is not ...
Our company ordered 2 x laptops on a special advertised by MTN. Upon placing the order (on contract) we were told 2 weeks delivery. After several enquiries and the shop coming back on only two of them, I had to drive to the shop to get feedback as their only advertised number does not work. Upon ...
I was at MTN on Saturday and the lady that was supposed to be assisting clients has such a bad attitude. She continued playing on her PC and was so unhelful. I tried explaining to her that the call centre told me to come in but all she said while playing on her PC was that the call centre staff did ...