My vehicle was out of the maintenance plan by 378 kms. Had to have my brakes replaced. Informed dealer before 90 000 kms had been reached and they advised me that I could go 1900 kms over the limit and my claim would still be accepted. Motorite repudiated the claim due to the fact that I had gone ...
I recently took my car in as it was giving me problems and it was discovered that the car has an engine failure and my warranty states that it covers up to R70 000 to repair the engine, however i received a report stating that the warranty will only cover R12 000 and i have to pay the balance, The ...
Last week my car broke down, and I towed it to GM Silverton. They informed me that my alternator had broken (electrical failure) and that I had to buy a new one. Luckily I had a warranty underwritten by Motorite Maintenance that covered the alternator. Then I was informed by GM that Motorite ...
Maryke gave my dad the most outstanding customer service that we have ever had. In not just dealing with Motorite, but from any service company overall. She went out of her way to assist my dad with the change of ownership by providing feedback every day without him having to phone her to follow ...
On Wednesday 4th September I took my A-Class Mercedes into a Merc Specialist to repair the starter motor. On Friday morning I received a call from the Merc Specialist to say that the vehicle was ready but Motorite were giving them the run around. They had spoken to Sean in Customer Services who was ...