On the 29th of April 2013 I requested a settlement amount from your company and was furnished with a letter dated the 29th of April 2013 the letter also stated that settlement amount was valid for 5 business days, which would mean that the last day the settelment is due is on the 7th of May and the ...
Good day i had a loan with moneystar and last month in march 25th i was supposed to pay my last installment which I did but they also took more money from my account. I have tried to get the matter sorted but it seems no one is available to assist me. the over payment was R387.00 i have sent ...
I call Moneystar to try and ascertain as to why they double deducted from my account, the lady I spoke to was not only rude but she was very unhelpful. She basically pawned me off on to some other extension which had no one on it. The subsequent result being me getting disconnected. I'm sorry but ...
I applied for a loan via City Finance who brokered the loan with Moneystar. Sent all the necessary paperwork - including a letter from HR confirming my employement status and then started waiting. Waited a full week - they kept saying that they could not contact my HR department - this when I could ...
I've had a loan from Moneystar for months. Recently, I was retrenched, and I'm still trying to get feedback from Moneystar to say that my claim has been processed. There seems to be just one or 2 people working there and when I did get hold of them, I've been promised that somebody would contact ...
IT IS A HASSLE TO GET THREW TO MONEYSTAR - NO ANSWER WHEN YOU PHONE OR EMAIL AND THEY JUST DEDUCT MONEY WHEN EVER THEY FEEL LIKE IT AND DUE TO THIS MY ACCOUNT IS NOW IN ARREARS AND NO ONE ANSWERS THEIR PHONES FOR ME TO FIND OUT WHY MY ACCOUNT IS ARREARS OR FOR ME TO OBTAIN REFERENCE NUMBERS OR ...