I had a problem in February this year with my health. I went to a clinic for treatment and then to another for tests and further treatment. The medical aid had not paid for most of the treatment. I was told through all my calls to the call centre this is dependant on my daily funds available. ! My ...
I was busy in the process of getting medical aid through Momentum. They wanted me to go to the doctor, I asked which dotor is the best to go to. Momentum told me to go to any doctor. Now that there is a bill from a dotor that Momentum said that would pay. That do want to pay the freaking bill. I am ...
I first applied to Momemtum Health in November / December last year. My fiance is on their medical aid and I thought rather than him cancelling his health insurance and both of us moving over to Discovery it would be easier for me to join his medical aid. 7 months later and they still have not put ...
I have been with Momentum Health for about 2.5 years now. We have had some unforeseen medical expenses in this time and Momentum has always assisted in queries or payments. I have received excellent service over this time not only with you paying my claims on time, but with the call center staff ...
I chose a medical aid option with a savings account, after about 6 months I found out I don't have one and I have been paying for one. They don't pay out any of my medicine. The reply to emails after a week or 2. They deducted the wrong amount from my account, still haven't received my refund. They ...
In Dec Last year I had to undergo a Hernia repair. I was advised by the Doctor at the time that I may need to undergo a further operation in the new year. I then checked with Momentum as to whether they would cover the procedure, as the doctor wasn't sure if Momentum did but he was sure that ...