We have been an extremely happy clients of Momentum for the past few months. We have no complaints regarding our medical aid and I have recommended them to so many of our friends and family. But since 2 weeks ago I have been calling, requested a financial adviser to call me and left messages but to ...
I am totally appalled by momentum health. After I have received a notification on the 6th already for a service which was rendered on the 25th of last month, after a call to my broker, which you told them I would have been reimbursed on Monday already. We are at Friday still no payment. Absolutely ...
I joined momentum recently. I spoke to Pretty Sono which she confirmed over the telephone that I will only start paying on the 1st of August. I paid a double installment on the 1st of August which I queried and she agreed to a refund. Her words: "I will however require a bank statement from ...
I faxed application documents to Durban on July 30. Got no response. After repeated contacts and no feedback we emailed the documents on Monday the 12 August. Once again got no response. I contacted the call centre thurs 15 got to speak to chad. He traced my email. Apparently emails with attached ...
Phoned Momentum Health to get a complete list of specialists in specific medical field for the Gauteng area. The list provided is a random selection of only 10 of these specialists. Only one are in our area, so does not help. E-mailed them again but still no response. This is urgent as we need to ...
I requested an authorization from momentum on the 7th Aug and since then nobody has got back to me. I did manage to get in contact with a lady by the name of Sacsha on the 15th and we had a long chat in regards to my claim, she said to me it's strange that I am requesting an authorization shortly ...