On the 21st November 2013 I attempted to buy electricity online for my property (via Prepaid24), and after making R250.00 in purchases, I was advised that my account has been "blocked by credit control" - i.e. Mogale City Municipality. For context, about 3 months ago I received a final ...
We have had our water constantly switched off throughout September and October. We were told they were making repairs to the reservoir in our area (kenmare) so that we would have a reliable supply of water in the near future. We are now on Sunday, 17 November and have not had water for the entire ...
Last week I made numerous phone calls to the credit control department regarding the incorrectly charged admin fee of in excess of R890 to my account. I had made arrangements to pay the outstanding balance on my account which I kept and they charged the fee the same day that I made my payment. They ...
Early September, our water supply was interrupted during the day approx 6am - 8-9pm daily. The Municipality didn't have the decency to inform affected residents prior to this. After about a week we heard that there was a crack in a reservoir and maintenance was being done. We were supposed to be ...
Een trying to get my house lights connect for the past 2 days nothing has been done! not impressed with the service i got from mogale city!! my lights were cut off from Tuesday not sure when but when i got home it was off, the next day i paid my account which was R1437.37 i paid R1500.i phoned to ...
I called to request an ambulance and assistance regarding my mother who called me complaining about severe stomach cramps. I informed the lady that I could no longer get hold of my mother and need urgent assistance. I was informed that an ambulance would not be able to assist or enter the premises ...