Phoned Mi Way to cancel my policy on the 10/5/2013. After that conversation had about 7 calls to Miway. The last conversation was with a senior two ladies namely Queen and Sherline. Sherline negoitiated a new premium and was very professional and promised to send me an updated policy per e-mail for ...
First David who is handling my claim never gets in touch, if i email or call he is unreachable everytime and never responds to my emails. Now they tell me to take pictures of the damage i do that and take the car to the panel beaters, there they inform the insurance company of further damages that ...
Accident query: Accident happens 200KM from my home on 27.04.2013 around 3h30AM - Vehicle un-drivable. It took Miway emergency roadside assistence more than 2 hours to support. Our Vehicle was picked up by the breakdown truck and we were left stranded with our luggage next to the road. I had to be ...
Magdalina assisted me with verification of my vehicle inspection certificate that should have been sent through by the inspection agency for confirmation of inspection. She also called back in less than 10 minutes to confirm the certificate details. That's what I call service. ...
I called to change my debit order date and i thought it will be difficult, but Pamella made it easy. And she did it immediately and sent an e-mail as corfirmation. ...
I called MiWay yesterday and requested to terminate my policy. I was forwarded to the cancellations department, for which I held very long with no answer. When I called again I was told that all consultants were very busy and I will be called back. Later in the day I called again and the same thing ...