What a wonderful and professional service I received from Thapelo Masinga. He is so passionate with his role, excellent customer service. He went all the way out to give me more infornation regarding my policy as well as things that I was not aware of. Thapelo keep up the good work, I've learned a ...
I took out a policy for insurance on my Getz. Agreed excess was R1000.00 1 month later, get a notification that it's now R3300.00 How is this fair? ...
I needed some clarity and explanation with regards to the increase on my car insurance excess, and mr Makgoathane explained the reason for the increase and then asked if he could transfer my call to his senior colleague Ricardo who also did a great job in assisting me with my query, and i must say ...
I received such awesome assistance from the call centre agent - What a WOW experience! I am so glad I have MiWay by side. Friendly, efficient, helpfull and they really go that extra mile. Well informed agents. Thank you so much! ...
A big thank you to Teboho Maphela from miway. i was notified that my excess was to increase from zero to R3, 300 and i was majorly upset. i emailed miway and was called back by someone called Hope who ddn't seem to care about my dissatisfaction or upset about my situation. she did offer me a lower ...
A Mr Grobler from Miway sent me a letter that I felt questioned my integrity. Took my car from tow-in (1st Call) company that did not have authorisation to tow my car from accident scene and at the end my claim was rejected and I have to pay R8, 000 to get my car back, this is unacceptable. Miway ...