I called Miway Monday the 20th of January 2014 to cancel my car insurance with them. I was met with a lof of convincing and a requoute, of which I was still unhappy with and requested to cancel. I was then transferred to another department who deals with cancellations, from the onset I told the guy ...
I called in to add my cellphone & change my car hire option. Diego was efficient & made me at ease the whole call. If only all consultants knew that a smile on a call goes a long way. Will most definitely be calling again & will be sure to ask for him. ...
Callback Miway regarding my policy, spoke to Nthati and Maitu and they were friendly. ...
What a pleasure to deal with Esethu at MiWay. She was very helpful and amazing. Well done to her. If all call centres can have staff like this we wont have bad service in SA anymore. ...
On the 10th of January 2014 I called Miway and was transferred to a senior consultant called Nomsa. She was suppose to cancel my insurance for the car - she told me that since we are contracted to give Miway 30 days notice, a pro-rata amount will be debited on the 25th to cover my car until 10th ...
I would like to express my appreciation with how Damian and Miway team handled my recent claim. I can not begin to express how much I value the way Damian and the team worked together to make the experience low stress to me. Thank you for your courtesy, efficiency and professionalism. ...