I am hoping that Motorite is independent of Miway because there service. They quick to dismiss claims but when its legit, stall for weeks before cancelling the claim again. My car sat at the dealership for over a month and then they tell me the claim was cancelled because I went to pick up the ...
MiWay used to be synonymous with efficiency and excellence when it comes to comes to customer service. On Monday I reported a claim and the same day I emailed a query relating to the claims process. Yesterday (Wednesday) I receive an email updating me on my claim that they are waiting for the ...
I spoke to Neo from miway, he expressed great interest to assist me with my enquiry and remained accountable to me as a client. Thanx Neo ...
A client of Miway smashed my car. I then submitted a claim, Assessor came ot the car, then sent claim to Legal department. That is wher it is now stuck! The lady handling the query Christelle Du Plooy, told me she had been trying to get hold of their client, but failed. I phoned the client this ...
I had an opportunity to speak to Lee - Ann in your contact centre, and i must say i am impressed with the service i received. She was patient, understood my query and managed to resolve it in no time. Well done Lee- Ann, you are an asset to your organisation, maybe i should bring you over to my ...
SPOKE TO NEO FOR AMENDING MY POLICY. HIS LEVEL OF PROFESSIONALISM WAS VERY HIGH. KEEP UP THE GOOD WORK (MI MI MI) ...