Dear Metrorail I am completely appualed at how the ticket officials 'arrest' people and demand a R40 'fine' to be paid! This then goes into their own pockets, to add to this they threaten to call the police to issue fines. But if you are willing to buy them ciggaretes or a cooldrink, etc this all ...
The most pressing is that this morning when I came to buy a ticket @ maitland station there was a of a queue and only ONE window in operation!!! I missed my train, making me now late!!! Pathetic service!!! And then on Friday I was going through the gates, rushing to get on time and there was this ...
Train services between Stellenbosch & Bellville generally have been shocking the last 2 month's, Ticket offices on various stations either unmanned or machines are broken thus not enabling commuters to buy tickets leading further to them being treated as criminals when they want to pay at ...
I hope one day i audit metrorail, or transnet, and then point out all the incompetency's, not to the CEO because im sure he's aware of it, but the shareholders & stakeholders sodat hulle kole onder daai managment kan sit jirre we can't mos go so on with fkol happening. Metrorail i hope yr lands ...
To whom it may concern: This letter is redirected at all the top management for Metrorail Cape Town. Yesterday Monday 11/02/13 between 17h00-16h00 a train was stood still on Newlands Station for 25 minutes by the time it got to Claremont the train was cancelled and we had to wait for the next ...
Once again Metrorail have proven to be the most inefficient and awful transport system. Yesterday thank to the total lack of communication by the Claremont station and it's employee's, over 300 people had their journey severely delayed, when a train reversed direction and without stopping went to ...