Their phone call is R20, they are rude, unprofessional, do not respond within five days to an email until you have to call them. Make sure you check your statements for small fees they charge you, don't wait too long cause they will charge you if you report late. ...
January 2012 Merville started managing my unit as rental agents. The first tenant paid on time, no problems. 1 October 2012 Merville let a new tenant move in. They did not do a credit or criminal check on the tenant, only a reference check. Merville also allowed the tenant to move in after paying ...
After over a year of complaints about an outside maintenance issue of the outside corner of a backdoor falling off, Merville eventually had someone nail a piece of wood into the rotten wood, which subsequently fell off. Quotes received now advise replacement of both doors as it was left too long. ...
This company is bad news, they send us statements, with amounts overdue by post, yet their online statements for the same property, differs from paper statement. When you challenge them, they hang up, or they claim we have "computer issues" and just keep demanding you pay the paper ...
I bought in a complex in Royal Ascot "managed" by Merville Property Administrators and they have proven to be totally incompetent. The complex rules are not enforced and if a resident lodges complaints, there is never feedback. In future I will not purchase property in any way shape or ...