I recently took my car for a service at McCarthy VW, Pine Street. After I picked my car up, that afternoon I checked the service book and noticed it had'nt been filled in. When i emailed my service advisor querying this, I received no response on the matter. When I was called by McCarthy to rate ...
Yesterday I had a slow leak on my tyre and called Club McCarthy at 08h00 to find out if they could assist. After promising to get back there was no response. I purchased memebership when I bought my new car 2 years ago and yesterday was my first request for help. I would like Club McCarthy to ...
We took our Ford Figo to the above mentioned branch for a routine service on 06/09/2013. On arrival we were asked if we want to have an aircon servive added at R250 extra. At no time were we informed that the price was excl VAT. We were not told that there would be an additional R250 charge for an ...
This is the fourth time I am complaining about the dealer and the service that they have given me. This time my clutch has worn out within the 5000 km that I have driven it. the car went to ford and the dealership manager Chris Harmes from my 1st call informed me that he will not have it repaired ...
Reggy who is the sales Manager Promised to get me a spare key for the car... which he did'nt!!! I've been calling him but he is not willing to keep his promise... his service!!. worse Sani Moyo responded... here but he never bothered to call me to give me feeback on this query still pending even ...
I requested a valuation on my vehicle for resale to Mcarthy Toyota. The evaluation was performed at their premises and the evaluator (Tyron) promised to call me with the results. After a week nothing happened. I called and asked for the sales manager and Keshan answered my call. I explained my ...