I had the privilege of going to rAge 2013, and had purchased x2 Skull Candy Uprock headphones @ R200 each at the Matrix stand. I live in Durban and had purchased a pink set for my sister as a gift. Unfortunately when we had opened her set, they were flimsy and the sound was truly inferior than ...
We took my wife's laptop in on Friday morning to have it serviced and get a quote on a possible upgrade. We were told that we might even get it back Friday afternoon. On Saturday afternoon we had heard nothing from them, and phoned them. They told us the laptop had been booked under a technician ...
I visited the matrix branch in sasolburg and was shocked to see and hear how the staff is mistreated. while the technician is busy helping a customer the owner came to him and started screaming at the poor guy he couldnt even finish his job while the customer was there and he was busy talking to ...
A friend of mine told me to send my laptop in to Mattix because "they're really efficient and know what they're doing" so, I did (back up, format & reload), a week passed and nobody had contacted me to inform me of progress or anything, so I decided to phone them myself. The ...
My 2 week old laptop was damaged during the lightning storm. I took it to Matrix Warehouse Ezulwini for repairs. They said the screen should be replaced. I paid R1400. It would take 2 days. After 2 days they said the problem was the motherboard. It would take 2 weeks to get a replacement shipped ...
I received exceptional customer service at matrix warehouse in centurion mall. The sales person Marnitz was friendly and very helpfull he had excellent product knowledge and gave me service with a smile. ...