In November last year my daughter bought a Samsung Galaxy S3 from Makro. Part of the reason she chose this particular phone was because she knew she would be travelling overseas in April this year and needed a phone with internet and a good camera and all the other features the Galaxy S3 offers. In ...
I purchased a LED TV from Makro. a few months down the line the power supply blew and so i sent it in for repairs in accordance to Makro's policies. A month later I still do not have my TV back. The repair shop said that the power supply is no longer available as they do not make it anymore. Now I ...
I purchased a new fridge yesterday and was told that it will be delivered on the same day. I've been calling the call centre and now I'm being told that the delivery slip is lost. How the do I get my goods now. Credit to Patrick from deliveries who keeps calling me back to keep me inform but this ...
I bought a Whirlpool Tumble dryer last year, and had trouble with it. I reported it to Makro and they arranged a whirlpool technician to come and service it. Whirlpool was there and explained there is nothing wrong with it "it's just the way it works". Well I went back to report it to ...
I have requested assistance via the Makro website several times in the last month about product that is on special but out of stock, and I have got no response what so ever. That is just plain annoying! ...
I called the call centre as I realised I did not receive a birthday voucher. Busi at the call centre told me: 1) my card number is incorrect and doesnt reflect on their system - news to me as when I purchase, and card is swiped, all my details are reflected on the till slip 2) she says I have opted ...