My sister booked an appointment for her bridal make up trial. When she arrived, her appointment was acknowledged very reluctantly as the staff were busy with stock take, while the store was open for trading. The make up artist, Caroline, was very very condescending and rude. She behaved as if the ...
My aunt and I waited to be helped in Mac for about 15 minutes. The store was not exceptionally busy, but staff were more preoccupied with makeovers with others while at least 4 different groups of people stood waiting for service. When my aunt was finally helped in finding the lipstick, she was ...
I find it completely ridiculous that after 2 weeks I have still not received my delivery, further to that it says online that my order was delivered which is an utterly false statement, I have sent two emails with absolutely no feedback as to the whereabouts of my order, adding to the fact they ...
I bought a MAC eyeliner from the V&A branch about two months ago. the pencil's rotation doesnt work and the back of the pencil got stuck in the lid. the finishing quality of the product is very poor and to pay R180 for an eyeliner that's quality is that bad is ridiculous. ...
Yesterday 2nd September, i called Rosebank Mac branch to ask if they had palettes in. Th response was yes. Today i drove through from Pretoria only to find they had no stock of what i had asked. They had a tester available but refused to arrange with the manager to sell it to me, considering the ...
I have been using Mac cosmetics for over 5 years & about 3 weeks ago, I went to the Mac cosmetic store, based inside Edgars in Sandton City. I waited for over 20 minutes for a consultant to assist. When I eventually was served, the consultant was rushing without listening to what I requested. ...