I HAD A COMPLAINT ABOUT A CERTAIN ITEM CALLED SPOKE TO CAROL MALEKA AT HEAD OFFICE ALSO DEALT WITH JACQUELINE THE MAC MANAGER IN MENLYN, SHE INFORMED ME THAT MATTER HAS BEEN DELEGATED TO MELISSA. MY DAUGHTER AND I WENT IN MELISSA ASSISTED IN BEWEEN TONS OF CLIENTS WITHOUT MAKING ME FEEL AS IF I WAS ...
So I go into MAC store in Canal Walk on Saturday the 21st. I wait to be helped and I see two staff members helping one person for a while. I asked if someone could assist they said they will after this customer. I waited a bit longer and then the one staff member went off didn't really care about ...
I went to the MAC Cosmetics counter looking for some mascara advice. There was only 1 staff member available to assist. I was with my boyfriend and we patiently left the staff member to assist the other customers who were there before us as well as some people who were waiting to pay for their ...
I went to the Mac store in Clear Water mall - The 2 consultants were busy chatting away - There were 3 customers (myself included) that stood there for a good 5-10 minutes waiting to be acknowledged. My question to Mac is: Is sales not part of your business? Its a shame that 2 of your ready to ...
The exposure to the mac staff was really good. I enjoyed being with them. They were very friendly and helpful. Was there for a technique class. I am from Johannesburg but was here on vacation, the help I got from ct mac was better than Johannesburg. Thank you mac. ...
I had a problem with a product I purchased, and it was arranged that that I could return the product. Great service! ...