I have made a NUMBER OF CALLS to your calls centres and no one gets back to me regarding an account that is OUTSTANDING FROM 2011!!! Every time i phone your consultants have a NEW EXCUSE AS TO WHY IS WAS NOT PAID! I WOULD LIKE A NUMBER FROM MANAGEMENT TO CONTACT ME- AS THIS IS RIDICULOUS!!! I WOULD ...
I called in for two queries/ claims on my medical aid which has not been resolved after 3 months. I spoke to Gcodbani Macwili who was extremely rude and did not even give me a chance to explain! He made me so angry that I feel like cancelling my medical aid completely! On a another note I have not ...
November 2012 I phoned Liberty medical scheme to upgrade my plan. I needed more benefits and cover for operations and medication. They did the upgrade and informed me the new plan will cost R400 more. When I got the new card in January 2013 and used it for the 1st time, everything was fine because ...
I joined Liberty medical aid from 01/06/2013 and I am now an active member. After numerous calls to your call centre to complain that I did not receive my cards in the post, the hand delivered it to me. But guess what... you only deliver ONE CARD. What is the point of that? My husband treavels ...
I canceled my medical aid on 28 Feb 2013, i phoned in and was told to send a mail with my details and policy number and the will cancel it, just to find out that i am still paying for it till date. now i have unpaid's on my account as they were suppose to cancel my medical aid and no take any more ...
We joined Libmed from the 1st of June. never thought i would have so much trouble. I'm sitting with all the mails where my daughter's chronic medication has been approved, i even made double sure, and the chronic department respond to my email, stating, it has been approved. When Medipost submit ...