So I have decided to surrender my policies with Loberty, on the 18th Feb I submit a form to process this and this form was sent to me by the consultant at Liberty and apparently the form is short of one page, i also have to submit proof of bank account which i was never told about. On the 22nd Feb ...
I fell behind with my payments on my Liberty Life Policy due to financial constraints. I contacted my broker who contacted Liberty Life. I fell behind with 2 payments. My broker phoned to say that the lapse period was today and he contacted Liberty to find out what can be done. According to them, I ...
I called Liberty to ask for an increase in my premiums for my RAF. I obviusly went through a security verification process and updated my residential address. I was sent an email to verify the conversation and was requested to send through some other documentation. but wait... nobody asked me if I ...
In December i asked Eileen for a payment break from my policy, because I wasnt working and could not afford the fee. I signed the papers and sent them through.By January this still not had been done. I resent the papers through in mid Jan and was promised that my next debit order would reflect the ...
Recently I received an update on my investment plan and was advised that my savings where being moved to a more cautious investment as I was nearing retirement age, oops I am not nearing retirement age and contacted them to ensure that my savings where kept in my current portfolio, seven emails ...
I sent 2 emails to Liberty life regarding my policies' payments in January, informing them that I am unemployed and that they stop payments until further notice where I can continue with my payments. I sent this email on a contact given on my policy documents for such issues. I just got money now ...