Good day Actuarial Services 17th April, My question to Liberty was: "Kindly show me ur calculation which comes to this answer." On all the attached documents, as per the Liberty's website, the % displayed is % rate of return per annum. This figure has dropped from 14.6% 26/03 to 13.46% ...
It takes forever for a phone to be answered. Then you get a rude, irritable staff member answering and acting as though they are doing you a favour by keeping you on the line. Promises that this company makes is TABOO! 4 weeks have now become 3 months and still no luck This seems to be the only way ...
I have been assisting my husband with the cashing out of his retirement annuity. All relevant documentation and information where emailed and faxed to Liberty as requested by them. I have been awaiting payment from liberty since February 2013. I call the call centre almost daily checking on the ...
On the 4th APRIL 2013 I went o offices in Braamfontein to take a loan on my Life Policy as I was in need of finance urgently and I applied for it. I was told that the amount would be in my account within 3 to 5 working days guess what it is now the 13th April 2013 and still nothing. On Thursday the ...
I resigned from a company in December 2012. My withdrawal documents were sent to Liberty Life Provident Fund on 19 January 2013. I have been following up with them and received no satisfactory response. I have sent a mail to Elna Lombard, Manager: Group Customer Relation and she responded saying ...
I have a life cover with Liberty for some years. When I lost my job and was not in the position of paying I called the call centre and what they could do was just to lower my premiums. So how is someone going to pay if he has no income. What do you do with all my previous contributions. My policy ...