I called the Lexmark customer care line as the blue printer ink on my Lexmark print, scan and copy machine was blocked and was not functioning. Held on for quite some time but was put onto a consultant who asked me to do various things with my printer and then asked me to read back to her. She ...
A component of my printer Lexmark failed whilst still under warranty. Phoned help line spoke to a woman by the name of May who was not interested. A couple of days later phoned once again and spoke to a gentlemen by the name of Rhee who was absolutely outstanding in his assistance. Within 4 days I ...
Our printer started to have alot of problems with printing simple documents. We replaced the cartridges but didnt help much. I phone the call centre were I spoke to Ria. She was very helpful and sorted my problem in one hour. She said that the broken parts will be send in 7-10 working days. But ...
I have had my Lexmark Impact S305 printer for more than a year and suddenly encountered a printer head error. I contacted the Lexmark eSupport Team and was assisted by Giovanni. Within 4 days a new printer head and cartridges was delivered to my front door. This is some of the best service I have ...
I purchased a lexmark printer in 2010 service request 1-12697683492 The printer has been working fine until this little rubber came off from one of the wheels, now it doesn't feed the paper which means I cant copy or print at all. I have asked for advise if this a common issue with this printer. ...
I have been waiting for a refund fund promised by Lexmark for 6 month. I am asked for the invoice, I send it and then they go quite for a month. Another person then calls to ask me for the invoice as they do not have it. This is a lesson to all to not buy their products, They offer a 5 year ...