I would like compliment Lexmark Printer Support for the absolutely excellent service I have received from them. They have been extremely professional in sorting out the printer issue I had. I contacted the call centre regarding the bad printing quality I was getting from my printer. They guided me ...
Despite my complaint to Lexmark, and my rude wording given my extreme frustration Lexmark came to the party guns a blazing calling morning and night and even logged onto my computer and ran more tests, it turned out that by accident a incorrect printer replacement head was delivered previously and ...
I consult to SME on various IT matter. One of my clients has 2x Lexmark printers which are under warranty and we have been battling to get them repaired since February 2013 (it is now May 2013). All I get are empty promises of parts being sent and a replacement printer being sent. Every time I call ...
I recently replaced the printer head did the firmware update everything. It prints for n week or two and when i dont print for a few weeks all of a sudden almost nothing prints or come out of the printer a test page print half, with stripes and blanks or clean, deep clean no matter what it remains ...
I have had a problem with my wireless printer. The first one was replaced but I'm still experiencing the problem and no-one can seem to fix it. The printer will not print each time I attempt a print. Each time I have to power off and on so that my computer can communicate. Now it does not print ...
I called Lexmark (international toll free number) the gentleman went through an update with me but this did not solve the problem. It was ascertained that my print head was faulty. I was asked for my physical address and a new print head plus a set of ink cartridges were delivered to my door. My ...