Upon receiving notification that my order was due to be delivered on the 17th Dec, I phoned the call centre to change the delivery address to my residential as I was not going to be at work from the 13 Dec. The agent I spoke to failed to update the couriers or make any notes on the system. My order ...
I reported them just last week, after placing my order on the 11th of December. I phoned them and requested item before Christmas as I was advised delivery will only be 31/12. 31/12 came, I phoned them for confirmation of delivery and they could not confirm. Then I lodged a complaint on Hellopeter, ...
I got confirmation that I can expect my parcel 23/12/2013 between 1-2pm. I phone told them I am leaving at 11 the next day. I phone again 24/12/2013 at 10H29 was told by Leasha/leechan it will arrive before 12H00. phoned again 11H31 told them I was suppose to leave at 11 all ready. Simone told me ...
On the 3rd of December I placed an order for two Blu-ray DVDs. These DVDs were intended as a gift for Christmas. I subsequently received an email informing me that they would not be arriving before Christmas. I received this email a day before Christmas Eve informing me that if the order was ...
I placed an order with them on the 2 January 2014 at 9.30am. On their website they clearly state that they deliver within 24 hours! They sent me confirmation of this order on the 2 January and have debited my account for the amount and now the delivery is not 24 hours but 24 to 48 hours. Well it is ...
I ordered and received the TV Series Nikita Season 3 for my daughter. The original order number was 1000876557. My daughter began to watch and on the one disc the Nikita appeared to be taped over by the TV Series Supernatural. I got hold of Kalahari and was requested to return the product. The ...