Today I sit with my first frustration with the e-commerce world, thanks to [URL Removed] As I regularly buy online I know the procedures very well. What struck me on my order, Order number: 1000137794 was the support I received from their team. It took them 17 days, 12 after payment was cleared, to ...
We are regular customers of [URL Removed] and we put in an order for a backpack, which we need to have for our holiday - this went through on the 16th September 2013. When we did the web purchase, the system automitically changed our delivery date to [URL Removed] warehouse address in Cape Town. We ...
I ordered a game on the 6th of September. I phone about 5/6 times to find out why my payment is not showing on my order. I had to send the proof of payment 3 times and every time I follow up they ask me to send it again, After failed attempts to get the payment allocated I asked this week to speak ...
I placed an order on 31 August 2013. (A1000118962) After 18 days and numerous phone calls (and broken promises) I get an e-mail this morning saying: Sorry, the item (we advertised on an online system) you have ordered (and paid for) isn't available anymore - your order is cancelled. This is the ...
Over the past few years I have spent nearly R30 000 with [URL Removed] and have noticed a steady decline in their service offering. Today 17/09/2013 was the launch of one of the biggest titles in the video game industry. I personally pre-ordered this item months and months ago to ensure that I ...
Cant download my ebooks, been phoning them since last week Monday, still not sorted or bothered to phone me back. Was promised all will be sorted yesterday then promised today. Kalahari was always the best but for the past month they became one big joke. I paid for my books and now I can not do ...