Merely asked to have my surname changed on the order. I changed my profile to my new surname (after purchase), but it never updated the order. I need to change it, otherwise my consignment won't get to me when it's delivered at my company. Not only did it take you 2 days to respond, you won't ...
I like to think of myself as a very understandable person, but after this really frustrating experience I don't think anyone would still be calm. I ordered the Batman Arkham Origins: Collector's addition on the 23rd of September, only to first receive an email stating that it was out of stock, then ...
I advertise my book on their website, and recently it reported "Sold Out" when there was in fact 50 books in stock. I reported this web error via their internal email and call centre over 3 weeks without any action. Only when I reported it on Hello Peter, did I get a speedy response. The ...
I had a problem with my gift voucher and I was getting frustrated because no matter what I tried there was nothing working. I called in and Nwabisa answered the enquiry and knew exactly what needed to be done. Although my query could only be resolved in 24 hours, I did not become anxious because ...
I ordered "Batman Arkham Origins: Collector's addition" on 17 September 2013. This was my first time to ever make use of Kalahari's service. I thought I was dealing with an experienced no fuss organisation who would conveniently deliver the product to my doorstep. THIS WAS NOT THE CASE! ...
I sold a book von the Kalahari website. On 3 September 2013 i updated my banking details and i received a mail from Kalahari acknowleding the fact that my details was changed... During September, Kalahari was doing system upgrades. On 24 September 2013 they paid the money owed to me into the wrong ...