Hi, I was debited by iWYZE on the 18th of December instead of the regular last day of the month. I did not authorized the early debit date, nor was I informed that there would be an early debit run. As a result, my account is now overspent and I have incurred bank charges, and my credit record is ...
I would like to express my greatest appreciation for the service I have received from Tumo who works for iWyze claims department. He has displayed a high level of professionalism and he was very patient in allowing me to submit my claim. He provided me with regular feedback and accurate information ...
I am very upset at the moment because I honestly feel that iWyze Insurance is more than happy to take almost R5 000 from my husband and I every month, but go out of their way to NOT reimburse us when we suffer a loss. I have lodged two claims with iWyze over the past 2 years and both times they ...
What a problem no one gets back to me or help me when I phone in so I spoke to the manager Marylin and she still did not come back to me as promised. how pathetic can a insurance be. I will definitely move to someone else as they do not have a level of customer service. the supplier comes back more ...
Just some feedback on my complaint dated : 20 November 2013. On that same day, Marilyn Theron went the extra mile to contact me and assured me that the assessor (Wayne) will contact me at 15h00 and set up an appointment with me. Wayne contacted me, came out to my house and did the assessment. On ...
This morning after a last week increase complaint of 152%, my policy has been reviewed as of this morning Mr Yeni, decide to advise me of cancellation. Iwzye committed to honouring my policy at my prior rate as they were unable to validate claims they apparently paid me out on and therefore deemed ...