I am very upset at the moment because I honestly feel that iWyze Insurance is more than happy to take almost R5 000 from my husband and I every month, but go out of their way to NOT reimburse us when we suffer a loss. I have lodged two claims with iWyze over the past 2 years and both times they ...
What a problem no one gets back to me or help me when I phone in so I spoke to the manager Marylin and she still did not come back to me as promised. how pathetic can a insurance be. I will definitely move to someone else as they do not have a level of customer service. the supplier comes back more ...
Just some feedback on my complaint dated : 20 November 2013. On that same day, Marilyn Theron went the extra mile to contact me and assured me that the assessor (Wayne) will contact me at 15h00 and set up an appointment with me. Wayne contacted me, came out to my house and did the assessment. On ...
This morning after a last week increase complaint of 152%, my policy has been reviewed as of this morning Mr Yeni, decide to advise me of cancellation. Iwzye committed to honouring my policy at my prior rate as they were unable to validate claims they apparently paid me out on and therefore deemed ...
I unsured my contents with iWYZE and when I claimed for my damaged sunglasses I was told that I had a bad credit raiting and thus they couldnt approve the claim. When I joined they did a credit check as stated on my transunion document (26/07/2013 MUTUAL & FED INS NEO MOSOEU 0840000000 INS ...
From about 11:00am, after about 10x calls the agents still haven't given me feedback. The other agent when called said my number is engaged (my cell phone has call waiting option) - blatant lie. You have had my details for over 5x years which is the duration of my policy. Now they claim I have ...