First thing Monday morning i sent Iwyze a sms to summit a claim, they said someone will get back to me within a day, that afternoon i called in and they took a msg saying some one will call me. Tuesday afternoon not hearing from anyone i called them back and demanded i speak to a claims adviser she ...
I have household insurance, thought to move my car as well to iWyze. When I phoned 2 days ago they said I need the following information ID Number and License Date. When I phoned back today, Bongani said that I need all claim information as well as prices, which wasn't communicated to me ...
I am very disappointing and highly upset with IWYZE's pathetic service. there is honestly no other word to describe it. when it comes to signing up new insurance application they are very quick and have no hassles and require no additional documents, but the moment you claim for something they ...
I have submitted a claim to Mutual and Federal Iwyze on the 16th September 2013. my claim has taken 4 months and now they have declined it based of assumptions.i have been prejudice and they are with holding information that i require. i have sent them email for things that i need to escalate this ...
On the 7th of december2013, I cancelled insurance for one of my vehicles, to my surorise the debted my account for the same vehicle on the 27th, the same day I called the call centre and enquire about this matter, and agent told me that a refund will be made into my account, a refund would take ...
I RECIEVED A LETTER IN DECEMBER WHICH STATED OF AN INCREASE IN MY PREMIUMS COME, END FEBRUARY, 2014. THIS INCREASE WAS RELATED TO MY VEHICLE & NOT THE OTHER ATTACHMENTS TO THE POLICY. AS I DID FONE AND QUERY THIS, AS EVER SINCE I HAVE BEEN WITH IWYZE, THEY SEND THE SAME OLD LETTER YEAR IN, YEAR ...