My debit order with Iwyze has always been the 23rd of each month, proof can be given on my bank statements. In April they decided to debit my account on the 24th and it bounced, I only receive an sms today notifying me of the reversal and that I should make a payment arrangement. I called them to ...
I lost a laptop in February which i reported to IWyze and Nomonde Zakhe (consultant) told me it was suppose to have been insured as a separate item not under the household content, and i told her that the sales person, i communicated with did not mention that, i can only recall a cellphone that was ...
Had an incident on tuesday afternoon, my windscreen got damaged, i called in to register a claim and the agent from claims handled the matter in very professional and friendly manner, i think his name is Nevan not sure, he took all necessary info and told me that the claim is registered and PG ...
On Tuesday, 07May2013, around 16h30 I locked my car keys in my car. I was in an area in Jhb where I knew no one. I called my insurer to inform them about my situation and request them to send someone over to open my car for me. After staying on the line for over 5minutes I was routed to a helpdesk ...
I was involved in an accident in and registered a claim in August 2012. There was a third party involved and I was made to pay an excess of R 2750.00 which was to be refunded to me but to date not a cent was paid back to me. The insurance company concerned (Mutual & Federal) has made no effort ...
I am writing in sheer frustration! I was involved in a minor accident 19 April 2013 that resulted in my vehicle not being drivable. I submitted the claim 8am 20 April 2013. After some considerable back and forth on the same day, my vehicle was towed and a courtesy car was delivered. Since then ...