I appreciate good service from one of the consultants, however I am not sure if she was in Jouberg offices. Her name is Palesa, I was registering a claim since my mother was involved in a small vehicle accident. The first consultant, did not give correct information, she mentioned that, I must not ...
We insured a car on comprehensive and had an accident on the 30 March 2013. We got a courtesy car on the 9th of April 2013 only to be called on the 22 of April 2013 to take the car back. I was communicating one staff member from iwyze who informed me that since l had received an offer for a write ...
I have spoken to two agents who gave me a very bad service, when i was asking them why did i got a letter saying that my premium will go up twice ...
Your staff member should be taken on a customer service course and should communicate the right info to clients and should not make clients liable for the mistakes she makes. I am disgusted by the service i receive from iwyze. its not a complimentary service that im suppose to be getting its ...
Hi I have been with iwyze car insurance for the past year and have not made any claims with in that time. My policy was up for renewal and premium increased with R50.I then called the branch in order to get an explanation and the consultant, Faeez Amoojee assisted me. He carefully explained the ...
From: Bagley, Lucinda L [Email Removed] Sent: 14 May 2013 03:12 PM To: Sibusiso Gumede *Transnet Property BLM; 'Dumisani Ndongeni [Email Removed] Lynne Alexander [Email Removed] Cc: [Email Removed] Subject: RE: 413996 Good day, Kindly note that I am still waiting for a proof of payment from Iwyze. ...