I gave my phone in for repairs at istore in Menlyn, the said they will call after a hour to give an update on the phone, 4 hours later and still no feedback. If you try to call them you get through to the call centre, even the call centre can't get hold of them as they don't answer the phones. I ...
I only use apple and have been a customer for years now however, I find it very disturbing that as a apple customer I cannot walk into an iStore and get assistance, instead I get turned away and told to go online and make an appointment. After all my effort of leaving work and using my fuel to get ...
Walked into istore century city at 3.09. Two customers were already there, one being served the other just browsing, I left the store at 3.23 with not a greet, not a hello nothing. I want to buy and I'm an apple customer, but this is going to make me go and spend money in incredible connection as I ...
I book in my mac a week ago, the problem was a password firmware that need to be reset, all the Tech was supporst to do was to use the serial number on the mac using GSX system to request the new password from apple.but Dave did do that prosess, he delete all the data on my machine, he did a clean ...
Went to iStore CanalWalk 8Oct, had appointment due to dead pixel on MB pro retina (under warranty). Was helped by Chad who wanted to take it, told me it's sent to a place in town and can't give a timeframe. Asked him to find out if they can order parts first so that I don't lose my MB for too many ...
Whilst on holiday at Umhlanga and knowing I needed to renew my cell phone contract I called in at the above store. Firstly nobody seems interested in approaching customers to find out whether they can assist. After I approached the above person and explained my position and that I was on holiday. I ...