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Intercape
Found 146 reviews / complaints
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Intercape
Worst Service Eve

I am shocked by the level of service received today from your Pretoria offices. I travelled via Intercape 2 weeks ago, and accidently left my I D book on the bus. Distressed, I called the lost luggage department on Friday the 22nd, and I was told that they found my I D, and I was assured they would ...

Intercape
Buses not on time

Wednesday i booked Return Ticket from Johannesburg to Durban Friday the 22nd and For Sunday For 10 oclock PM Bus when i got to Durban StATION AT 9;30 pm NO ONE EXPLAINED THAT THE BUSES IS DELAYED OR THERE IS EVEN A BUS COMING THEY SAID WE MUST WAIT FOR 30 MINUTES THAT WAS 10pm ALREADY THAT TIME WE ...

Intercape
No bus turning up!!!

Booked and paid for the 22h00 bus from Durban to Pretoria.By 21h50 we were still standing in a long queue and all of a sudden the lady who books us in disappeared. After 10min looking for someone to explain what is the delay a driver of the bus informs me saying that the bus is full and another bus ...

Intercape
HONESTY - A RARE FIND

On 31 Dec 2012, I lost my top of the range Smartphone on an Intercape Bus. I really had no hope of ever seeing it again, but took a wild chance and called InterCape's Call centre. To my utter amazement Kaylee Johnson managed to located my phone on a moving bus, arrange for it to be kept secure, and ...