Dear Intercape I'm deeply distressed that I had to type this email, last night I was on you 10 o clock bus from Durban to JHB park station You hostess was asleep for the entire trip under a blanket does she get paid to sleep? She was rude and unhelpful and when I confronted her to ask her about the ...
My wife and two kids (aged 5&8) planned to visit my wife's parents in Augrabies. Bookings were done on 10 January2012 for departure trip on 24/03/2013 & return 31/03/2013 with the InterCape Sleepliner bus service. Payment was done on 10/01/2013 via internet and proof of payment was faxed to ...
THANK YOU TO LYNN WHO SORTED MY BOOKING PREDICAMENT ON 29/03/2013 YOU ARE A STAR ...
My partner is travelling to johannesburg from durban left at 9pm last night arrived at halfway montrose at 1am to be told the fan belt snapped bus cannot continue the trip and must be patient. A new bus arrived at 9am, an 8 hour trip has no turned to 16 hours incoveniencing passengers we have had ...
I often travel to Jhb&Dbn. My Fianc? raves about the service standards with Intercape. I decided to give it a try. Booking was quite effortless. The nightmare started when I reached Park Station. At 07:45 maintenance guys started putting up scaffolding. We assumed we would use the other exit ...
Last night, 27 March we left Durban for Pretoria at 20.45 and immediately when the bus took off we told the bus attendant that there is something wrong with the bus since it was making such a terrible noise. To my shock at how Intercape employees disregard passengers, attendant on duty told us this ...