I have a connect card that Im trying to settle (I never get any monthly statements let alone an sms to update me on my account) and yet when I call Incredible Connections Connect card department Im told they dont have my details. as if things weren't bad enough with me just paying and not knowing ...
I had a problem with a purchase from Incredible Connection, Hillcrest. My problem was resolved immediately by Ricardo and Andrew, probably at some financial cost to them. I can only say that if all customer problems were resolved this speedily and this pleasantly Hellopeter would battle to find ...
In July 2013 I bought a external hard drive from Incredible Connection on credit. The product was sold to me for R2499. After paying for 5months (R225 per month) I went to them today and wanted to settle the outstanding amount. I am now told that my outstanding amount payable is R2519. What the?? ...
While I understand that at some point this is not the actual Sales Manager's fault. I am still shocked at how long it takes a week to organize 2 simple items from Johannesburg. And how it's possible that none of the Incredible connection stores from this area (Durban through to Midlands) have stock ...
I went to incredible connection to purchase a laptop on special. They did not have stock so they issued me a rain check. I contacted weekly since 19-12-2013 and they never had stock. Today (31-01-2014) I call them and they tell me they are not going to honor their rain check. Their excuse is that ...
In May last year, I purchased a laptop and software, to the value of R10 000. I was advised by the staff to purchase Bitdefender as a reliable Antivirus. The technicians at Incredible Connection loaded Bit Defender on the new machine, which then crashed. They then took out another 3 machines and ...