I had my electricity cut for non-payment and yet statements are not delivered on time, if at all. I paid the outstanding amount reconnection fee only to be told that the only proof of payment they accept is via fax & not email or EFT notification. Really now??? Furthermore, reconnection will ...
I stay in lavender close and I hardly receive my billings, the only thing i receive is an sms telling me of the cut of electricity if I don't pay by the 15th, you try calling the call center its filled by people who are rude when you ask about the monthly statements. I just hope the complex I stay ...
I cannot express myself, this is annoying as Daisy did not do a follow up and making sure she communicate the payment arrangement with the relevant people within your company at Impact meter. My electricity was cut off. on the 19/09/2013 i spoke to France, Daisy's manager who is so incompetent ...
I got my Power cut last night, because the people at Impact Meters are inefficient and lazy, and illiterate when it comes to allocating Payments to users. The full account outstanding was paid on the 30th August, Then my Power gets cut yesterday. Trying to sort it out with them, even worse ...
Is been a year asking Impact Meter Service to send Electricity bill on time with no success. I have already lost money on damaged appliances and rotten food from my freezer while I was away on holiday. This week I received a bill on Tuesday and the electricity was cut on Thursday, two days later. ...
I had the unfortunate experience of having an account just not correlate; from an average of R1200 (600 units in 28days), it spiked to R2000 (906 units in 35 days) for no apparent reason. The period also included a minor R0.08 cent rate change. Whilst my issue was not resolved per say (I failed to ...