When i took out this contract a year ago, i ask what will happen to the data not used and i was told it will be carried over. As per the details on the website, it also has got a tick next to "Carry over of unused data". Last night i ran out of data and phoned Iburst this morning and was ...
Joined iBurst in May, was debited R221 for connection & hardware & everything was up & running. I was then debited R16.15 end May for June (?) & when I receive my statement today it shows that I owe them DOUBLE subs for end June. When I contacted them no-one could answer 3 simple ...
I have received spam from some delinquents. I emailed them to tell them to stop spamming me. Iburst sent me an auto-response to say that they have blocked my email. I tried their suggestion to add "verified..." to the front of each email address and send again. Same auto-response from ...
I would like to cancel my contract I called Iburst and spoke to Dudu (a very sour lady indeed) who said I only have 4 months left so I would need to pay my 4 months subscription (R596), send through the proof of payment along with a letter stating I want to cancel my subscription with immediate ...
My first iburst contract ended and I was on a month to month basis. In Jan this year Iburst calls me informing me I have 2 options: Option 1 Keep the same premium and receive a new modem, Option 2 we lower your premium with R20. I chose option 2, at the end of the call the mention 24 months ...
My account was debited for my bill on 1 June 2013. I am working tonight. About 15 minutes ago my iBurst was suspended. I am on deadline. I called in, got Technical Support. Zuko insisted there isn't one technical supervisor he can escalate this matter to right now, and that there isn't one on duty. ...