I got a call on the 14th from Homechoice and was promised that collection would be arranged asap. 5 days have already passed and still no feedback and no collection. The consultant even promised to update me occassionaly. But I am still waiting. The service from H/C is very poor. First i get a ...
GOOD DAY ON 28 MAY 2013 MY MOM PASSED AWAY, EVER SINCE I HAVE BEEN TRYING TO GET HOLD OF HOME CHOICE TO ASK THEM THE STATUS OF HER ACCOUNT. AT FIRST THEY COULD NOT EVEN HELP ME WHEN I ASKED ABOUT HER FUNERAL POLICY AND WHAT HAPPENS TO THE REST OF HER ACCOUNT UNLESS I SENT A DEATH CERTIFICATE. MY ...
Of the 3 orders placed with Homechoice, all had to be chased down after weeks and weeks of waiting and finally making hordes of phone calls and producing proof of payments even though we paid on their site with credit card, received confirmation and had the printed order to show for it. Sadly this ...
Dear Homechoice, On your Delivery Invoice you state "... if a problem or discrepancy has occured, please call our Customer Services Department..." I called and the automated voice said your call centre is closed (This would match the info on the Invoice saying you're only open till 1pm on ...
My first order in July 2013 was a Monroe luggage set but I received a Naomi luggage set. Upon returning the order, I requested a replacement of the correct product. After about 8 days, I followed up and the consultants did not even want to check it but told me that its too early. I followed up ...
I have an account with Homechoice. I had been in arrears with my account and eventually starting making double payments to them. I now owe just over a R100.00 arrears to them. from the date of my last payment (end of July) Homechoice consultants have been calling me numerous times a day. sometimes ...