I submitted a hospital cash back claim on 11 Dec, on 12 dec documents was requested which was submitted same say, on 31 Dec i followed up and nothing was done at this stage, today i got a request for more documents a month after i submitted the claim really? The staff is all but helpfull and have ...
I lodged a claim in December 2013 regarding my phone that was. Spoke to many consultants, recorded my claim. The claim was recorded and I was told to submit my document needed. The documents where received. I was then instructed to pay my phone excess of R874 and this was paid the same day then the ...
My mother in law got me a cellphone from edgars isured by hollard insurance, the phone started giving problems so i took it in the guy at edgars then told me that the phone would take up to a month to fix, i dont understand we have been paying insurance for two years for me to sit with no phone, on ...
It took over 4 weeks for the claim to be looked at and even then I had to call on numerous occassions and I was told that the manager did not authorise the claim yet - for 4 weeks. Then having to wait another 3 weeks just for them to make a payment. Called them to confirm when payment will be made ...
I had just taken out a loan with direct axis and I have been doing business with them without any problems until an agent call me from hollard and it was direct axis and because I got insurance with direct axis he just needed to update details for my contract. So I was glad to sort it out but did ...
On the 20 September 2012, my sister changed the beneficiery on 1 of her funeral plans. I recieved docs stating I was the new beneficiery of the policy. My sister was diagnosed with cancer. She past away in the interum and I applied for the policy to pay out. I phoned Hollard and told them my story ...