I recently had to fetch something from the hotel which had been left at Reception by a hotel guest. I collected the item from Lunga and was incredibly impressed by my interaction with him. He was very polite, extremely efficient, friendly and professional. He displayed great attention to detail and ...
Just a little note to let the staff at Holiday Inn Express Umhlanga that my wife and I had a fantastic time at your hotel over the Christmas period. Despite the hotel being on 100% occupancy the service was good. I was surprised at how fast I got a table at breakfast even though there was a queue. ...
I stayed for two nights at the Holiday Inn Express in Umhlanga. At check-in we settled the bill for the two nights stay and yet at checkout they informed us that THEY billed us incorrectly and there is still an amount outstanding. After a pleasant stay with beautiful views this just made the WHOLE ...
I would like to bring to your attention the poor quality and service of the Holiday Inn Express hotel Umhlanga South Africa which I have stayed at on the 2nd March 2013 The Room was not properly maintained. The light switches broken, lights out the socket and the toilet had all brown stuff over it ...