I'm going to give this is point format as this description doesn't take to many words. Day 1 (04/09/2013) : Phoned Hirsch's Centurion reported my fridge/freezer not working (Compressor faulty) - Call placed with Seosen. Hirsch's will phone me back same day. Day 2 (05/09/2013) : After receiving no ...
On Sunday 8th September during Hirsch's birthday sale Gwen the sales lady helped us out with everything we could possibly have imagined. She was the helpful, gave us brochures from all ranges she stocked (First company ever to offer this service to me in the past 5 stores i visited) and assisted us ...
Took in Panasonic breadmaker SD-255 (not working, bought from that exact store two years ago) in for repair. Had to pay a R200 quote decline fee, which was explained as not refundable if I declined the repair quote, but would be offset against any repair costs. Was contacted to come and pick the ...
I purchased filters for my washing machine at Hirsch's Centurion from Roger. He told me if it is not right I can return it and get my money back. THIS IS WHERE THE JOKE STARTS!!! Returned two days later to return the incorrect filters just to be told by THE MANAGER OF THE STORE that they do not ...
I visited Hirsch's Meadowdale on Sunday, 25 August 2013, wanting to purchase a sound system. The sound system was not connected up so I could not listen to it. I asked Roshan Raghunandan, who was assisting me at the time, to please arrange for the system to be connected, as I wasn't prepared to pay ...
They do not pay their staff on time and deduct amounts of their salary without them knowing, due to stock missing, this is the reason why staff work under fear at the store and give bad service. The staff are threatened with disciplinary hearings should they defend themselves. ...