No support, efficiency or service received!!! I emailed and called Hetzner on the 27th of March to ask for my domain to be transferred away from Hetzner. I added the person who is attending to this transfer on the list of authorised email addresses/accounts for it to go through when she requests ...
I needed help when setting up my webpage and Gmail business apps and emailed Hetzner, my host, for help. their responses were quick, accurate and so helpful. Going above what was expected and ensuring my problems were solved. Awesome work! ...
Hetzner handled the registration and hosting of the website for one of my customers in 2011. The domain came up for renewal in early December 2012, but due to economic pressures during the course of 2012, my customer had to close their doors for business. Prior to the renewal date, Hetzner sent me ...
Hetzner had the audacity of deleting my domain, luckily I was able to grab my domain with another host, but these just deleted without my authorisation. Oh I spend 2k per month with them every month, and have been a customer for 12yrs, who knows how they will treat you if you spend less. Going to ...
What is happening with your Domain transfer process? Why does it take 5 to 12 working days to transfer a domain from another ISP to Hetzner? We have a project that cannot be delivered for risk and integration reasons before the domain transfer to Hetzner has been completed. It has already cost us 1 ...
I *emailed* Hetzner at 08h48 this morning with a problem I was experiencing and got a solution back in less than an hour. You truly have the fastest support I have ever experienced for an email query of any company in South Africa! I would also like to personally thank Tracey Cleary for the very ...