After having a fantastic purchase experience last year, I took my car for it's first 15000km service this week. Wow, what an experience. From the telephonic booking process, through the booking in, shuttle to work, various telephonic progress reports, shuttle pickup, fitting of the tow bar at the ...
I own a VW Passat 1.8 TSI which I bought from Hatfield VW Braamfontein in 2011, since the first service I complained about the gearbox, towards the end of 2012 this became progressively worse, I had to take the vehicle back to VW on numerous occasions to get it fixed without success, the dealer ...
During the past few months I have been into and spoken to staff at Hatfield VW to purchase a car. They have promised to get back to me with their recommendations, but have not. I spoke to the Owner / Principal Dealer, Cheryl to ask why it is so difficult to purchase a car from them. She apologised ...
I would just like to let you know that I am extremely happy with the service I received at Hatfield VW in Bryanston but more particularly from Charlene Ferreira. It was the first car I was buying for myself and was very nervous about the whole process as well as selling my current car. From day ...
I have has endless bad luck with Hatfiled VW and Audi. Brilliant one of their sales managers was downright rude to me and did not attend to any of my actual needs. I then got hold of the Dealer Principal - she was very friendly and apologetic on the phone and referred me to a specialist called Sieg ...
Well I booked my car for a full check up late in 2012, I had some problems with the car which i wanted them to sot out. After the service I collected my car and immediately found the same problem stil occurred, I phoned VW and spoke to my service representative, he said to bring the car back, I ...