My two bikes needed a minor service and new tires. They collected the one from Bryanston, sorted it out, delivered it! collected the next one and delivered it promptly. The service was great and the price very reasonable. The collection and delivery was for free! What an excellent service and ...
I purchased a new bike in April 2013 inclusive of some 25K worth of accessories. They bike I got with promises of getting the accessories within three weeks. After further continual excuses the Company was finally bought out by Imperial. One of the new senior staff members tried to tell me that ...
I purchased a brand new bike from salesman named Johan Botha. Awaiting my license to take delivery of the bike, Johan said he will order and fit all the optional extras I purchased with the new bike.after two weeks on getting my license and taking delivery he still did not even place an order for ...
When buying a motorcycle and requesting add On's everyone was happy to take my money but now weeks go buy, no one returns my calls the owner refuses to speak to customers, and seemingly the franchiser has no control over the dealers behavio ...
Just when I thought that companies in this amazing country of ours have all lost the plot when it comes to customer service, I walk into Harley Davidson in Umhlanga. Rob Saunders and his team can teach many people and a number of these corporate companies how to treat clients. Brent and Michael, ...
End of 2012, my wife and I bought not one, but two bikes from Harley Davidson - Cape Town (CBD). All was good, and the services was stunning, the moment they delivered the bikes (after waiting for more than a month on the one bike) the service stopped. Plenty of emails asking for help and ...