On 3rd Jan 2013, I ordered and paid for tickets for a 5D Theatre Ride at Ushaka Marine World. All this done on Groupon's website. My Bank Account has been debited for the amount paid, but no Voucher has been received to date. 15 emails have been exchanged with Nazley & Ronelle, including the ...
I lodged a complaint with Groupon on the 21/11/2012 regarding a deal they had sold from a supplier in Cape Town and when going to the supplier, their service was SHOCKING to day the least. I sent an email to Groupon advising of my unhappiness on the 21/11/2012 and to date have not heard a thing. I ...
I sent a complaint on the 18 Dec 12, I only got a response on the 31st Dec 12, In the response I was unreliable informed that my account has been credited with a gratuity credit, today is the 14th Jan 13 and i have not seen anything like a gratuity credit in my account. Disaapointing ...
I ordered a keyboard for my Samsung tablet and it is more than 4 weeks ago. According to the fine print they do deliver it within 4 weeks. It is no use to phone them because their lines are so buzy and I also did not receive a reply on my last e-mail to them. I wonder if I will ever receive it! ...
I purchased the Excel course during December 2012, to date no voucher has been received. I've sent numerous emails and held on for over an hour to speak to a consultant only to hear empty promises. I've honestly had enough and if you cannot send me the voucher than can I have my refund. Knowing one ...
Received a reply on the 7th January 2013 from Shouneez Williams at Groupon, telling me my money was going to be refunded it would take 3 to 5 days. I allowed for Saturday and Sunday with them not being working days, however still todate no refund. Now what am I supose to do... very unimpressed ...