Following my post on Hellopeter almost 3 weeks ago, the 'Groupon Mothership' replied "We are sorry to hear that you are unsatisfied with the product that you have received and we can certainly assist you with a replacement product. I have raised this with our logistics manager who will be ...
Your replied to my Hello Peter report with reference to : #645101 I have asked you to confirm amount that will be credited to my account as well as the date the money will be refunded via your support email address. AGAIN I receive no communication from your support team. It seems the only time you ...
I bought the Formosa bay groupon a few weeks ago. See [URL Removed] I tried to redeem the voucher on 8th Jan 2013 only to discover that the resort is fully booked beyond the date for which the voucher is valid. I then emailed [Email Removed] on 8th Jan 2013 and again on 11 Jan 2013 requesting a ...
I bought a voucher over two months ago and before I paid I sent a message to confirm banking details. After not receiving a response, I made payment to the banking details I had previously saved. One week later, after payment was already overdue, I received a response to my query stating that ...
I purchased an Android on a Stick (R699) under the Christmas specials on 5 Dec 2012 and selected EFT as payment option. The website stated that I should allow 5 days for the system to verify payment. On 10 Dec I logged a call via their "zendesk" and was told that I should upload my proof ...
This is the second time I have had to resort to writing a complaint on HelloPeter to try and get a response from Groupon with regards to the refund for a charter on Hakuna Matata for four people on New Year's Eve which I cancelled in good time. After the appallingly bad customer service and lack of ...