I purchased a deal on the 11 Feb 2013 and used my credit card to make payment. GROUPON debited my card and sent an e-mail confirming the order but I received no further details of the transaction or any voucher for the deal I requested. I sent them a refund request and whoever responded to my mail ...
I would like to bring to your attention the following special you ran last year in June with Self Image for a half day or full day spa. I bought a voucher for a full day spa for two people for R999. Once the deal had ended and my Groupon voucher issued I immediately phoned Self Image to book. When ...
Yet again it is the beginning of a new week, and still have not received my parcel as promised, made the phone call at 09:47 today, to be told "I will arrange delivery to you now, it will take 5-7 days" It is the same that was told to me last week monday. I have now cancelled this order ...
I understand that Groupon can not be responsible for non delivery or honouring the voucher by the Merchants however they are responsible for the poor performance of their refund agents. I have requested 3 refunds in the past 2 weeks from vouchers which could not be honoured by the Merchants. 2 were ...
I bought a restaurant voucher for Emperors Kitchen at Ushaka Marine World. I then made a reservation for the 18th February 2012. When I got there I was told the restaurant was no longer in operation (liquidated). I logged a query with Groupon (reference number: 693598). I was promised feedback on ...
I bought a 4d scan voucher from Groupon, I sent proof of payment. I then waited for them to send me the voucher... took them 7 days of me calling them almost every day to tell me that I wont get the voucher anymore cause there was a problem with my transaction. Now its been almost two months now ...